BCI International Partnering Program | BCI Partnership Program

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STAMP YOUR TRAINING WITH THE WORLDCLASS.

Become a prized BCI Authorized Training Provider and join the elite BCI global network of world’s only BPO & IT training Academies on international BCI HSCMS21 framework offering state of the art BPO training and vendor-neutral IT programs and certifications.

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500+ Worldwide Partners

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Training Organizations

Trainings and certifications in BPO and IT areas are probably the highest-demand...

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Universities Institutions

Establish a prestigious Outsourcing Studies department in your institution...

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BPO IT Organizations

Establish an internationally benchmarked Corporate Training Academy..

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Government Partners

Making your Nations's BPO & ICT Industry Globally Competitive means implementing...

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Strategic Benefits

Partnering with BCI implies dealing with the world’s most trusted outsourcing qualifications and BPO standards. BPO/ICT training is a thriving industry- and this is where the role of global leadership of BCI in business process management and outsourcing comes into play. Partnership with BCI helps Training Partners in realizing certain benefits, such as-

The WORLDCLASS Advantage

From curricula, training content, books, instructors’ material, marketing assistance and business processes – A BCI Training partner gets easier access to the best training programs globally. The word “Worldclass” represents the tried and tested, right and big beginnings.
The LEADERSHIP Advantage

BCI’s LEADERSHIP status in international outsourcing standards and certifications and the trend-busting SQBA innovation on vendor-neutral IT certifications together lends an immediate LEADERSHIP advantage to all BCI Partners. This advantage also means getting automatic, immediate access to the state-of-the-art in training and instruction knowledge and also the latest in training business management. This “LEADERSHIP” translates into starting big, right and as a leader.
The BRAND Advantage

BCI is the world’s number 1 BRAND in BPO qualifications, certifications and capacity development. This BRAND advantage naturally flows into the businesses of BCI Training Partners as well and gives them immediate Visibility and high recall in their territory; reducing costs of brand building significantly and generating a quick “pull” in the market. This “BRAND” advantage – again - translates into starting out as a leader and as an established brand.
The MINDSHARE Advantage

BCI‘s international leadership status and number one brand status gives it the largest mind-share among BPO policy makers, governments, BPO companies and professionals globally. BCI’s BPO certifications and the attendant curricula, content and knowledge are the world’s most used, renowned and the ONLY ones available for international BPO training and qualification and this advantage flows into the businesses of BCI Training Providers. For a BCI Training Partner, this “MINDSHARE” advantage translates into starting out from a position of strength and with much lesser marketing efforts required for generating the first sales. So with BCI, a Training Partner is never a start-up – because it has the headstart advantage.
The PROFITABILITY Advantage

In fact, most developing countries today are “sellers’ markets” for BCI Training Partners. All BCI offerings are unique, unmatched and without any noticeable competition. This easily means that BCI Training partners have the immense pricing freedom in most markets as their offerings are positioned as premium right from the beginning. In addition, BCI’s unrivalled support and assistance brings down marketing and operational costs, as well as costs of “waiting” and gestation for partners. This combination of pricing-freedom and costs-reduction jacks up the profitability of BCI Training Partners across the world.
The GROWTH Advantage

BPO training is a high growth industry and being with BCI gives Training Partners the quickest access to a large market-share in a growing market. This GROWTH advantage means a long term business prospect for a BCI Training partner.
The CONTENT & KNOWLEDGE Advantage

BCI is the only organization in the world that has globally accepted, tested, practiced and circulated standards and knowledge related to business process outsourcing. This includes books, training material and other learning aids. In fact all BCI Training Partners now get exclusive access to books and material published by Wiley – under the Wiley BCI Learning Series – the world’s only, first and the richest repository of BPO training and learning knowledge and content. This “CONTENT” advantage means that a BCI Training Partner starts worldclass on training content and does not invest time and capital on development of its own training material.
The CERTIFICATIONS Advantage

BPO Training companies worldwide suffer from one critical disadvantage – not having any credible certification backing their trainings. A BCI Training Partner stands at a distinct advantage here, as they are dealing with the world’s most renowned set of certifications in BPO and Information Technology. Only they have the sole and exclusive rights to deal in BCI certifications. This means that BCI Training Partners get the rights to establish the BCI Assessment Centers (BAC) and host the renowned BCI Certifications online assessment system – the CREDENT‌™. This also means that in their respective markets, BCI Training partners are the only organizations where professionals, companies, governments can obtain solutions related to BCI and SQBA certifications.
The OPERATIONS Advantage

All BCI Training Partners enjoy worldclass and comprehensive BCI Partner assistance and support services founded on a robust Partner Assistance system. These services help a partner prepare fast for launching their businesses and also operate right. The famed BCI Partner Assistance Program includes active business incubation support; business & marketing strategy support, complete communication design support and manpower preparation.
The CONVENIENCE & AFFORDABILITY Advantage

Becoming a BCI Training Partner now has become a single-channel, 15-day affair, with exceedingly fast and prompt processing of applications and validations etc. More importantly perhaps, becoming a BCI Training Partner does NOT mean sinking or locking thousands of dollars in license fee etc., as it happens in other franchising or partner models where principals charge huge sums. BCI does not CHARGE any license fee now. Instead, BCI requires partner organizations to buy in advance specific numbers of BCI Certification Vouchers and charges nominal amounts as the application processing fee and the annual services fee.

BCI Partnering Objectives

The latest BCI Partner Program promises to meet certain key objectives:

01.

Expansion of Training Network

Transformation of training competencies

In order to enhance localized transformation of training competencies across different nations, the program rapidly establishes and activates exceptional BPO and IT development systems and facilities, addressing remote locations globally.

Noticeably, the partner organizations, within 45-60 days of signup can quick-start operations because establishment of a typical BCI Training Partnership demands 21 days.

02.

Evaluation of Skills and Expansion of Credentialing Network

Favorably positioned

To tap sizeable opportunities across a broad spectrum even in outlying areas, the program is favorably positioned to incept and actuate world-class BPO and IT credentialing systems and skills assessment.

Officially, BCI assists partner firms in setting up and activating a 50-seater BCI accredited Assessment Center (BAC) in a period of 15 days of infrastructure completion.

03.

Amplification of BPO Eco-Systems for Expanding Development Capacity

Attaining competitiveness

By the rapid formation and commencement of sustainable BPO and ICT industry eco-systems, the program helps developing and underdeveloped nations, driving economic growth and attaining global competitiveness of their ICT industries.

At present, governments are busy leveraging systems that BCI has set up to establish and innovate their very own BPO industry eco-system within 6-9 months.

04.

Extension of Certification System Network for Companies

Formulation of facilities

With a view to certifying BPO organizations on international standards of talent management excellence and service delivery, the new BCI Partner Program comprises formulation and launching of facilities and systems in major BPO industry locations.

BCI is rapidly re-engineering its global delivery system for audits and interventions with the objective of activating a full-body Excellence & Quality Audit & Certification apparatus in a country within three months.

Who can Partner BCI...

With 25+ organizations and global knowledge bodies as partners, the BCI International Program list comprises of who's who of the industry. The “inclusive” group has been split into the following five groups:

Education & Training Institutions & Organizations/Departments

Government Universities
Privately funded Universities
Government Higher Education Centers on BPO/IT Training & Research etc.
Commercial/privately funded large Training Organizations with multiple centers
Government funded/government Training Organizations – all types
Training Academies/departments of BPO/IT Companies
Small/micro sized commercial/privately funded Training outfits
Other types of Training organizations not covered above

Consulting/Process-Audit/Assessment Organizations

Government Education Regulatory/Curriculum Approval/Certification bodies
Internal departments advising Government Ministries on Process-excellence & quality
Commercial/privately funded multinational Consulting Organizations
Commercial/privately funded local Consulting Organizations
Government operated/funded Assessment Organizations/bodies
Commercial/privately funded Assessment Organizations
Government Employment Exchanges/Recruitment pools
Commercial/privately funded Recruitment Organizations

Government Departments/Ministries/ICT Boards/Associations

Ministry of Information Technology/Education/Outsourcing /Human Resource etc.
ICT/BPO/Board set up by governments to grow & regulate the industries of IT, BPO and also manage Talent development and capacity building
BPO/IT Industry Associations/Quality Management Bodies
Technology Parks

Multilateral Aid Bodies/Charity Foundations

World Bank or any other component –body of the United Nations Organization
Endowment-funded multinational Charity Organizations
Endowment-funded local Charity Organizations

Publishers/Content Creators
Learning Solutions Suppliers etc.

Content development companies/book publishers
Learning Software developers
Journals/Magazines publishers

BCI Partnership Code of Ethics

The BCI international partnering program with its global appeal has addressed multidimensional impact-objectives and expanded its geographical presence across a diverse set of organizations and business cultures.

With the same vision, BCI has cataloged the General BCI Partnering Codes of Ethics that weaves a common thread between countries and has created a worldwide network-force of a broad spectrum of partner-organizations irrespective of their sizes, types, and countries. BCI commits to empower the growth of Business Process Outsourcing industry by addressing the challenges, questions, and services of the products and channels with its one of a kind credentialing expertise.

The cornerstones of the General Codes of Ethics for BCI Partners which came into effect with the BCI Charter on Ethics, 2008 are:

Meeting Partnership Objectives

Meeting Partnership Objectives

To achieve partnership objectives through collective actions and mutual business understanding deploying strategies, plans, expertise, investment, and relationships.
Sustainable Value Generation

Sustainable Value Generation

To ensure application of vision and strategies for driving sustainable results and bring into effect complete accountability of the actions and value generation.
Transparency

Transparency

To ensure highest levels of integrity and empathy for stakeholders and clients in seeking solutions, acknowledging genuine constraints, and working in cooperation.
Compliance

Compliance

To ascertain compliance with all government and national laws and regulations and conduct business as law-abiding citizens. Additionally, to respect the honor and objectives of different organizations, people, brands, and business.
Social Contribution

Social Contribution

To contribute to growth of employability of youth, people from underprivileged or discriminated communities, unemployed students and laid-off employees.

Other Partnership Options

International Center for Outsourcing Studies

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The IBSA Program – Fundamental Concept

7000+ Locations

50+ Countries

STAMP YOUR TRAINING WITH THE WORLDCLASS.

500+ Worldwide Partners

Training Organizations

Universities Institutions

BPO IT Organizations

Government Partners

Strategic Benefits

The WORLDCLASS Advantage

The LEADERSHIP Advantage

The BRAND Advantage

The MINDSHARE Advantage

The PROFITABILITY Advantage

The GROWTH Advantage

The CONTENT & KNOWLEDGE Advantage

The CERTIFICATIONS Advantage

The OPERATIONS Advantage

The CONVENIENCE & AFFORDABILITY Advantage

BCI Partnering Objectives

Transformation of training competencies

Favorably positioned

Attaining competitiveness

Formulation of facilities

Who can Partner BCI...

Education & Training Institutions & Organizations/Departments

Consulting/Process-Audit/Assessment Organizations

Government Departments/Ministries/ICT Boards/Associations

Multilateral Aid Bodies/Charity Foundations

Publishers/Content Creators/Learning Solutions Suppliers etc.

Education & Training Institutions & Organizations/Departments

Consulting/Process-Audit/Assessment Organizations

Government Departments/Ministries/ICT Boards/Associations

Multilateral Aid Bodies/Charity Foundations

Publishers/Content CreatorsLearning Solutions Suppliers etc.

BCI Partnership Code of Ethics

Meeting Partnership Objectives

Meeting Partnership Objectives

Sustainable Value Generation

Sustainable Value Generation

Transparency

Transparency

Compliance

Compliance

Social Contribution

Social Contribution

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Publishers/Content Creators
Learning Solutions Suppliers etc.